ADOBE INN, LLC. PRIVACY POLICY
ADOBE INN,
Inc is committed to taking measures to respect and protect your privacy.
This privacy policy sets forth the measures we take with regard to how we
use, protect and allow others to view your personal information.
Notice,
Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement
on information is addressed below.
1.
Notice
The purpose of this section is to notify you about the manner and the
purposes for which ADOBE INN may collect and transfer certain personal
information. This privacy policy should be read in its entirety because
anyone who submits personal information to ADOBE INN has certain rights
regarding the use, collection and transfer of such personal information.
ADOBE INN
maintains centralized reservations systems, a worldwide accessible
website, call centers and may chose at a later date to outsource database
computers in the United States which are intended to help ADOBE INN
conduct business and to facilitate the operation and maintenance of a
central reservations system. The central reservations system is maintained
for the benefit of ADOBE INN Properties as well as for ADOBE INN
"Affiliates" which are entities which operate under different
ownership.
ADOBE INN
may collect certain personal information from and about individuals which
can be identified with such specific individual, including without
limitation, contact and payment information ("Personal
Information") about customers who wish to stay or make reservations
at ADOBE INN properties. Direct customers, users shall hereinafter
collectively be referred to as "Travelers". Personal Information
about Travelers may be collected through our websites, by our call centers
or may be passed on to us by ADOBE INN Properties, Affiliates or other
third parties. Personal Information about Travelers is collected so that
Travelers can make reservations at ADOBE INN Properties and so that ADOBE
INN Properties can receive and have updated reservation information about
Travelers who wish to stay at such ADOBE INN Properties. Some of a
Traveler's Personal Information (such as a credit card number) may be
stored to facilitate the making of future reservations by such Traveler.
Only that Personal Information which is reasonably required to facilitate
travel reservations is collected and shared between ADOBE INN, ADOBE INN
Properties and Affiliates as outlined above. Personal Information for
Travelers will be transferred from ADOBE INN to ADOBE INN Properties and
Affiliates.
ADOBE INN
may send marketing information about ADOBE INN or ADOBE INN Properties as
well as marketing information about offers or information about third
party products and services Travelers based upon the Personal Information
ADOBE INN has collected for such Travelers.
ADOBE INN
performs certain of its administrative tasks through the use of several
wholly owned subsidiaries ("ADOBE INN Subsidiaries") which
generally operate within the same facilities as ADOBE INN, employ
personnel who are also ADOBE INN employees and use the same equipment to
store and process Personal Information as ADOBE INN. This privacy policy
applies to and is adhered to by the ADOBE INN Subsidiaries. ADOBE INN may
share or transfer Personal Information with ADOBE INN Subsidiaries while
performing the tasks described in this privacy policy.
To serve
you better, we may combine information you give us online, at ADOBE INN
Properties, through the mail, or in any other way. We may also combine
that information with publicly available information and information we
receive from others or cross-reference. We use that combined information
for the purposes described in this privacy policy.
Although
unlikely, in certain instances we may disclose your personally
identifiable information when we have reason to believe that it is
necessary to identify, contact or bring legal action against persons or
entities who may be causing injury to you, to ADOBE INN or to others. We
may also disclose your personally identifiable information when we believe
the law requires it.
ADOBE INN
takes special care to protect the safety and privacy of children. Our web
sites are general audience sites. We do not encourage anyone under the age
of 13 to register with us, or make hotel reservations. We also do not send
email correspondence to anyone who tells us that they are under the age of
13.
Children
under the age of 13 should always ask their parents or guardians for
permission before providing any personal information to anyone online. We
urge parents and guardians to participate in their children's online
activities and use parental control or other web filtering technology to
supervise children's access to the web.
Our web
sites and emails may use "cookies" and other computer code
processes, such as "web beacons". These are small amounts of
computer code that interact with your computer, browser or email.
Generally, we use cookies to remind us of who you are, tailor our services
to suit your personal interests, to process your reservations or requests,
track your status in our promotions, contests and sweepstakes, and/or to
analyze your visiting patterns. You can generally set your browser to not
accept cookies or to notify you when you are sent a cookie, giving you the
chance to decide whether or not to accept it.
We may
contract with third parties who may use cookies or web beacons on our
websites and collect information on our behalf. These third parties are
prohibited by our contracts with them from sharing that information with
anyone other than us or other third parties providing services to us.
2.
Choice
All Travelers, and anyone else who submits Personal Information to ADOBE
INN may choose to not have any of their Personal Information submitted or
transferred to third parties in accordance with the terms of this privacy
policy. Please see below for further details.
If you do
not wish for your Personal Information to be disclosed to any third
parties, besides ADOBE INN Affiliates, and ADOBE INN Properties, please
let us know through our Customer Relations Department. The contact
information for the ADOBE INN Customer Relations Department is located at
the end of this privacy policy. Within a reasonable time after receiving
your request to not distribute your Personal Information to such third
parties, we will cease any distribution to such third parties. Please be
aware that if you choose to not have your Personal Information distributed
to such third parties, then we may not be able to provide all of the
available services to you or such services may not be delivered as
quickly.
If you do
not wish for your Personal Information to be disclosed to ADOBE INN
Affiliates or ADOBE INN Properties, please let us know through our
Customer Relations Department. The contact information for the ADOBE INN
Customer Relations Department is located at the end of this privacy
policy. Within a reasonable time after receiving your request to not
distribute your Personal Information to ADOBE INN Affiliates or ADOBE INN
Properties, we will cease any distribution of your Personal Information to
any ADOBE INN Affiliates or ADOBE INN Properties. Please keep in mind that
if ADOBE INN cannot disclose or share your Personal Information to our
ADOBE INN Affiliates or ADOBE INN Properties, we may be unable to provide
you with all or certain reservation services, other services or related
benefits.
3.
Sensitive Information
ADOBE INN will only collect sensitive Personal Information related to your
health if you submit such type of Personal Information and such sensitive
Personal Information will only be used by ADOBE INN in order to allow us
to help you obtain special accommodations or other health related benefits
at a ADOBE INN Property. This type of Personal Information will be
submitted to ADOBE INN Properties and Affiliates only if necessary for us
to facilitate the reservation of a room at one of the ADOBE INN Properties
which will help meet your health needs. If you do not want us to collect
and use such type of Personal Information, please do not submit such type
of Personal Information to us.
4.
Onward Transfer
Please note that our descriptions of our activities under the
"Notice" and "Choice" principles above describe
certain transfers of Personal Information that ADOBE INN will be making to
third parties.
ADOBE INN
wants all individuals who submit Personal Information to ADOBE INN to
understand that anyone who submits Personal Information, by submitting
such Personal Information and checking the appropriate box which indicates
that such individual is consenting to the use and transfer of Personal
Information in accordance with this privacy policy, authorizes certain
data transfers of such Personal Information to ADOBE INN Properties, ADOBE
INN Subsidiaries and/or other third parties ("Transfer
Recipients") for use of such Personal Information by Transfer
Recipients in accordance with the description provided in the
"Notice" section. Transfer Recipients may not be in territories
like the United States where an equivalent level of data protection is not
granted.
5.
Security
ADOBE INN has conducted an internal review of its data collection and
processing practices and the security measures it has implemented and
believes that such security measures provide reasonable precautions
against the unauthorized access, disclosure, alteration or destruction of
Personal Information that ADOBE INN collects.
ADOBE INN's
believes that it has implemented a reasonable level of technology and
software to protect against the loss of Personal Information. Such
measures include without limitation, the following: the use of firewalls
to separate user traffic from sensitive information and the use of virus
protection software on ADOBE INN's e-mail capturing computers.
6.
Data Integrity
ADOBE INN has conducted an internal review of its data collection and
processing practices and believes that only that Personal Information is
collected and processed which is required in order for ADOBE INN to
provide services for or to fulfill its contractual obligations with
Travelers, ADOBE INN Properties and ADOBE INN Affiliates. ADOBE INN will
be implementing a periodic review of its data collection and processing
practices to ensure that it only collects or processes Personal
Information which is required in order for ADOBE INN to provide services
for or to fulfill its contractual obligations with Travelers, ADOBE INN
Properties and ADOBE INN Affiliates.
7.
Access
ADOBE INN will make a good faith attempt to allow all Travelers, or others
who ADOBE INN collects Personal Information from, to have the opportunity
to view the Personal Information it has collected for such individuals, to
the extent required by applicable regulations. ADOBE INN may make certain
Personal Information available through an on-line program, website or
procedure ("On-Line Procedure") for inspection by the individual
associated with such Personal Information. If Personal Information is
available through the On-Line Procedure devised by ADOBE INN, the Personal
Information can only be reviewed through such On-Line Procedure. The
On-Line Procedure will also contain information about how to request any
corrections or deletions of any erroneous Personal Information.
Information about the availability of On-Line Procedures for viewing
certain types of Personal Information is generally available at the
website or on the printed materials where such type of Personal
Information was first submitted. At this time, ADOBE INN has chosen not to
allow a On-Line Procedure but reserves the right to institute an On-Line
Procedure at a latter date.
If ADOBE
INN has not set up an On-Line Procedure to allow the viewing of Personal
Information, then those Travelers, or others who submitted Personal
Information to ADOBE INN for use by ADOBE INN can review the Personal
Information collected for them by contacting the ADOBE INN Customer
Relations department through the contact information provided below. ADOBE
INN will make all corrections and/or deletions of erroneous Personal
Information brought to its attention within a reasonable time period and
as required by applicable data privacy regulations. To the extent
permissible and in compliance with applicable data privacy regulations,
ADOBE INN shall make all corrections and/or deletions of erroneous
Personal Information in a manner which does not impose undue burden or
expense on ADOBE INN.
8.
Enforcement
ADOBE INN engages in self-assessment on a periodic basis in order to
determine its continued compliance with the terms of this privacy policy.
When engaging in a self-assessment review, ADOBE INN may engage an outside
law firm to help coordinate its review of its then current data collection
practices and at a minimum, at least one representative from ADOBE INN's
finance, information services, technology services and marketing groups or
divisions is involved in the self-assessment.
9.
Dispute Resolution
All Travelers, or others who submit Personal Information to ADOBE INN and
who feel that ADOBE INN has mishandled their Personal Information should
contact ADOBE INN through its Customer Relations department (with such
contact information provided below) with a written description of their
complaint. After receiving such written description, a representative from
ADOBE INN's Customer Relations department will contact the Disputing Party
to set up a time and manner to discuss the Disputing Party's complaint.
ADOBE INN is interested in addressing all legitimate complaints about its
adherence to the privacy policies herein, and believes that a Disputing
Party and ADOBE INN should make a good faith effort to engage in
communications to work out or settle any of a Disputing Party's
complaints. If these good faith efforts fail to resolve the dispute.
If ADOBE
INN adopts an independent service for dispute resolution and procedures,
it will do so only after revising its privacy policy to reflect such new
procedure and by informing all Disputing Party's of such change.
10.
Remedies
If it is determined by an independent dispute resolution body or procedure
that ADOBE INN has engaged in behavior not in compliance with the
requirements applicable law, ADOBE INN may be ordered to engage in actions
necessary to reverse or correct any actions taken by ADOBE INN which were
in violation of the law and which were harmful to the Disputing Party.
ADOBE INN may also be required to take all actions deemed necessary for
ADOBE INN to be in compliance with the law in the future. ADOBE INN's
non-compliance with an applicable law may be reported to the appropriate
governmental authorities if ADOBE INN has engaged in a pattern of
persistent failure to comply such law.
11.
Links to Third Party Sites
Our web sites may contain links to web sites operated and maintained by
third parties, over which we have no control. Privacy policies on such
linked sites may be different from our privacy policy. You access such
linked sites at your own risk. You should always read the privacy policy
of a linked site before disclosing any personal information on such site.
ADOBE INN
reserves the right to modify this privacy policy at any time without prior
notice. The privacy policy posted on this Web site will be the current
version dated with the last revision date. Any changes will apply to all
information collected by ADOBE INN, including previously collected
information. Users are responsible to regularly review these terms and
conditions. User's continued use following any such changes shall
constitute acceptance of such changes.
Last
updated: October 27, 2004
CONTACTING
ADOBE INN, LLC. IF YOU HAVE QUESTIONS OR COMMENTS
If you have any questions or comments about the manner in which we use or
share your Personal Information, please contact our customer relations
department through the contact information included below. Our customer
relations department will coordinate with our designated Privacy Officer
or others to best address any comments, questions or requests that you may
have:
Adobe Inn,
LLC.
Customer Relations Department
Telephone: 1-800-
Fax: 209-473-0647
Email: info@adobeInn.com
Regular Mail: PO Box 7272
Stockton, CA 95207
Attn: Customer Service
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